TrakPak

Fully tracked global delivery solution

TRAKPAK is the first-ever tracked delivery solution dedicated specifically for international e-commerce. Through this innovative delivery tracking system, including end-to-end visibility across the process and our one label approach, TRAKPAK helps retailers and their customers break down the barriers of international trade.

P2P Delivery Service - TrakPak - Fully tracked global delivery solution
  • Delivery to over 220 countries and territories
  • License to act as an office of exchange
  • 15m parcels processed in 2017
  • Choice of final mile delivery partners

Site integration

With a seamless integration process, we can plug our system into your website and get you set up without any fuss. Our smart APIs allow you to create, cancel and track parcel deliveries, add branding to customer tracking communication, look up pickup points from our PUDO network and much more.

Site Integration
Parcel Tracking

Parcel tracking

Retailer access to a personalised tracking portal, keeping you updated every step of the way. With all the information you need at your fingertips, we can greatly reduce WISMO queries, alongside directly sending customer notifications with embedded tracking links.

One label approach

We generate a single label for the entire delivery journey. This means we can track a customer’s parcel from when it leaves the warehouse to when it is delivered. This gives you a single-view picture of each parcel across multiple tracking systems and ensures smooth integration.

One Label Approach
Linehaul

Linehaul

We’re proud to manage our own linehaul. We do this so we have more control over your parcels and more visibility throughout the delivery timeline. We also hold a special licence that allows us to complete customs checks and load deliveries directly to aircrafts – more work for us, less delays for you!

Local language

We understand how important it is to make sure your customers feel special. So, when their parcel arrives in their country, they will receive an email in their native language informing them that it’s on the way.

Local Language

Operational Process Flow

TRAKPAK’s streamlined, proven process guides your customers’ parcels on their journey. Utilising our independently managed linehaul and relationships with final mile delivery partners worldwide, TRAKPAK connects retailers with their customers throughout the globe with transparent parcel tracking.

swipe through the process

The P2P TrakPak operational process flow

Best in class delivery partners

Over the years, we’ve formed relationships with multiple trusted delivery partners across the world. With expert knowledge of global locations, we can help you select the right final mile partners for over 220 countries and territories – ensuring your customer is familiar with the courier delivering to them.