Business Development Manager


About us...

At P2P, we bring some of the biggest retailers in the UK to the doorsteps of customers all over the world. By solving the delivery challenges many companies find holding them back, we help make reaching new markets a reality by offering innovative, cost-effective parcel deliveries to global destinations. 

About you...

We are looking for an individual who will be responsible for the successful development of high quality new business whilst using a consultative selling approach.

The role...

The business development manager is required to develop and manage a robust pipeline whilst expected to self source their own leads ensuring a high conversion of new business is delivered. This individual needs to be highly motivated, a self-starter able to identify and develop new business from multiple sources. This individual will be reporting into the Head of Business Development.


  • Identify, manage and develop prospects for new business ensuring new business targets are achieved.
  • The ability to demonstrate high level consultative selling techniques to senior level decision makers.
  • Deal directly with customer senior management teams to identify opportunities and generate professional, comprehensive proposals.
  • Manage all proposals by defining the customers and P2P’s requirements. Appropriately engage all support departments to ensure the customer’s needs can be delivered and exceeded.
  • Negotiate, manage and implement commercial agreements ensuring additional business is gained to achieve targets.
  • Proactively maximise all revenue opportunities from existing customers by ensuring they are aware of the full P2P range of services.
  • Become knowledgeable about our customers and their industry.
  • Work with Head of Sales and other team members to drive the overall sales pipeline.
  • Self-sourcing prospective customers and generating leads alongside management of internal data sources.
  • Follow up on all leads identified or provided through our internal data strategy.
  • Manage data for new and prospective clients in Open CRM, ensuring all information is logged, accurate and completed daily.

New Business Generation & KPI's

  • Direct contact with customers face to face at decision maker level within the agreed visit cycle: 7 visits per week
  • To achieve the annual new business target set which is in line with the overall business target: £2.5M p/a
  • Drive and maximise the sales pipeline to ensure new business is regularly developed and the sales pipeline is always refreshed.
  • Self-sourcing and then cold calling new opportunities that will be qualified weekly: 5 per week
  • Management of incoming leads through various sources which are then updated in CRM: CRM to be updated daily
  • Business reporting is completed accurately and on time.

Key Skills

  • Must be a strategic thinker, highly driven, self-motivated and enthusiastic about achieving agreed new business targets.
  • Ability to think and act strategically.
  • Driven and resilient with determination to succeed.
  • Ambitious and driven with a proven track record of success in a consultative selling.
  • Strong negotiation, influencing, service and customer service skills, understands the business and value proposition.
  • Excellent planning, organisational and problem solving skills at a senior level.
  • The ability to build and manage strong customer relationships, confidence to handle senior decision makers.
  • Excellent presentation, written and communication skills.
  • High commercial and business acumen.
  • Ability to work under pressure whilst keeping our ethos and company values close to every decision you make.
  • A genuine team player, ability to work well with other members of the team and across all other functions.

Expected Level of Experience

  • A proven track record of success and growth in business development.
  • Experience in a service related industry.
  • Desirable to have international parcel delivery industry experience background (+3 years).

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