Exporting to China
with our help

It’s no secret that the Chinese e-commerce market is booming and is still boasting the largest e-commerce marketplace in the world. According to the Chinese government, over 57% (802 million) of the population are now actively using the internet. Astonishingly, 50% of all retail revenue globally comes from China’s e-commerce sales. Online sales are predicted to rise by 40% by 2020.

How can you grow your e-commerce business and tap into the Chinese market?


  • Allows for DDU or DDP options, giving you the retailer choice
  • Provides direct entry into China and can offer full coverage
  • Performs a data pre-check before export, meaning your parcel will avoid delays in-country
  • End to end delivery aim of 5-10 days
  • SMS notifications sent to consumer in their native language
  • Deliveries 6 days a week Mon-Sat, with 3 delivery attempts and a holding period of 7 days
  • Customers using our TRAKPAK service saw volume increases of more than 29% in 2018 from 2017


Before you take the leap, look into who your future customers are and their shopping behaviours. Our e-commerce sales experts utilise innovative data collecting systems to analyse markets and link information back to your current product offering.


Chinese millennials like to take their time over their online purchases and with 45% of Chinese online shoppers vs 39% globally using social media to validate the quality of a product, find new brands and purchase directly you should make sure you’re visible on popular Chinese social channels.


Clothing and accessories makes up 46% of online sales in China while baby products accounts for 39%. High quality clothing products are becoming more popular than ever before.


Marketplaces are key for the Chinese online shopper; leading and trusted platforms like Alibaba are generally the start of a Chinese shoppers’ journey before deciding to purchase any product online.


Converting online browsing into online sales weigh heavy on being in the right place at the right time. With all the delivery options and convenience in the world you won't impact sales if you don't follow your markets’ online behaviour.

Here is where Chinese shoppers hang out.








Shopping Behaviours

Is the price right?
59% of Chinese online shoppers are more motivated to buy cross-border if the price is right and they expect better quality than purchases from in-country brands.

Are your delivery charges competitive?
It’s a common concern of the Chinese online shopper that cross-border delivery will be too expensive, so having a competitive delivery solution will help you grow your cross-border sales.

Consider translating your website
49% of Chinese online shoppers are discouraged to buy from cross-border sites as it’s not in their native language…

At P2P, A FedEx Company we aim to help guide our customers by identifying potential growth opportunities into new markets utilising analytics tools. We improve retailer’s growth into these new and existing markets by following simple and easy to implement strategies that we’d encourage any business, with ambitions beyond the borders of the UK, to consider.

Our sales experts will take you through things like: Language, Payment options, Taxes and Customs and Returns policies, to help your business reach consumers and convert online traffic to sales.